Return Policy

100% Satisfaction Guarantee

We're convinced that the books we sell are a worthwhile investment. But if for any reason you're not satisfied with any of the items you bought, just return them in the same condition you received them, and we'll give you back 100% of the purchase price of the items returned.

Time limit for these categories:

  • used/discount or clearance items must be returned within 30 days
  • items that are not current edition at time of return must have been purchased within 1 year

Shipping charges are not refundable, including when packages are returned by the carrier due to an incorrect address provided by the customer.

If any items are not as expected due to shipping damage or packing error, please contact us as soon as possible so we can correct the problem.

In all other situations, you are expected to cover the cost of return shipping. Please package well, as corners are easily bent. Beware of newspaper, as it may leave marks on the books. If returns are damaged in shipping back to us, we may need to receive them with a discounted refund under the terms of our Buy-Back Program. (If you want to send us your used books, see that page for more details.)

If we receive items not purchased from us, we will pay 50% of our new price, or if we do not sell the item, it will be discarded.

Send returns (with a copy of your sales receipt in each package) to:

Milestone Books
Attn: Returns
30998 Lake Creek Drive
Halsey, OR 97348

We are usually able to process returns within a week or so of receiving them, and we'll send you a confirmation email when your refund is issued. Refunds are usually credited back via the original payment method. If you would like to get other items in exchange for your return, please place a new order, and we will refund you when we process your return.