- 100% Satisfaction Guarantee, 30-Day Return Policy
We're convinced that the books we sell are a worthwhile investment—after all, that's why we're selling them. But if for any reason you're not satisfied with any of the items you bought, just return them within 30 days of the purchase date, and we'll give you back 100% of the purchase price. Any returns which we receive postmarked later than 30 days after the purchase date will be charged a 25% restocking fee. Items must be returned in like-new condition (no marks, creases, or smoke odor) and you are expected to cover the cost of return shipping.
If any items need to be returned because they were damaged in our shipment to you, please contact us to arrange for replacement, and we will pay the cost of return postage.
If you would like to get other items in exchange for your return, please place a new order, and we will refund you when we process your return.
For all returns, please package well, as corners are easily bent. Beware of newspaper, as it may leave marks on the books. If returns are damaged in shipping, we may need to receive them with a discounted refund under the terms of our Buy Back Program.
Send with a copy of your sales receipt to:
Rod and Staff Books
30998 Lake Creek Drive
Halsey, OR 97348
If you are located outside the United States, please contact us for return arrangements.
Most returns are processed within a week of receiving them, and you will receive a confirmation email. Refunds are usually credited back via the original payment method.